Houston, TX

Part-Time Administrative Assistant

Fairchild Sports Performance, Inc. has an opening for a part-time Administrative Assistant. This position has quick potential growth for compensation, responsibilities, and hours. We are a dynamic sports and fitness training facility with a close-knit group of employees. We strive to provide premium service to our clients and seek to find a team member who will be an integral part of our growth.

This position is the first point of contact at the facility and handles client scheduling, billing, and client communications. This is a fast-paced environment, and our aim is to deliver the highest level of service, which includes but is not limited to undivided attention to the duties of this position and the needs of our valued clients during the workday.

Requirements and Responsibilities:

• Greet all clients with enthusiasm, maintain a positive work environment
• Answer phone calls, provide information on the facility, and address client concerns
• Coordinate training schedules with client preferences
• Ensure that facility supplies are adequately stocked
• Assist with various administrative duties as assigned
• Monitor client emails after hours and on weekends, prioritize and respond as necessary
• Ensure appearance of facility exceeds client expectations
• Handle maintenance issues by scheduling repairs or service
• Punctuality is non-negotiable
• Attitude is everything! Consistent positivity and high energy help drive our success

Qualifications:

• Bachelor’s degree or equivalent
• Important Tools: Trello, EZ Facility, G-Suite
• Proficiency with Microsoft Suite
• Effective verbal and written communication are necessary, must handle challenging customer issues with patience and professionalism
• Experience in the fitness or sports industry is helpful, but not required
• Strong customer service and organizational skills
• Ability to maintain client confidentiality
• Marketing experience (including social media) a plus
• Ability to sit for long periods of time while working independently

Education & Experience

• Minimum 4-year degree (Bachelor’s or equivalent)
• 1-2 years administrative experience preferred.